At HSC Blumenau, concern for quality has been a tradition, and it goes far beyond what people realize. Since the beginning of our activities, service enhancement and improvement have been something constant. Based on the Quality Policy, HSC invests in training for the employees, improvement of its processes, and in the search for renowned techniques and management methods to offer what’s best in health care for the customers. Here are some of the certifications HSC has received:
The National Quality Association (ONA) aims at the implementation of a permanent process of improvement in the quality of healthcare, at national level. ONA adopts standards of the Brazilian Accreditation Manual to evaluate the quality of the organizations that provide health services. HSC Blumenau is accredited by ONA, an extra guarantee of security for you.
ISO uses a set of technical standards that establish requirements for the implementation and maintenance of a Quality Management System. Through it, it is possible to design a documentation, monitoring and control logistics that promotes continuous improvement for all the processes in the institution. HSC Blumenau is certified to ISO 9001, an internationally recognized proof of quality.
It is a project developed by the National Health Surveillance Agency (ANVISA) that has the aim of expanding and systematizing surveillance on health products, and thereby, promoting better work conditions, and services. The project will be implemented in the major hospitals in the country, and HSC Blumenau is part of this integrated network